Engraved Stones -
FAQ
Where do the stones
come from?
Most of our larger engraved stones (for example, small, medium,
large...) are crafted in the USA by stone engravers from a family
owned business. The stone artisans take great care and pride in the
selection of your engraved stone for your specific project, and into
the quality of the stone engraving. Most rocks are river stones,
typically gathered from river beds, remote shores, offshore islands,
and/or other locations throughout the country. Some of our smaller
stones, such as pocket stones, may be specially imported stones. Our
pocket size stones may be obtained and engraved either from our
domestic or international suppliers and stone artisans. The
Giftsprings support team also takes great care in the processing and
tracking of the completion of your engraved stone order. Please
contact us with any questions. We will be sure to contact you if we
need any clarification with your order details as well.
Will the lettering on the stones fade? Will it be easy to read
the words and see the design?
The lettering is permanently sandblasted into the stone, we use a
high grade exterior paint which should last for years to come. The
easiest to see and read color choice is black, and this is included
standard in your engraved stone preparation. Ease of reading or
seeing the design on any stone will otherwise partially depend on
the particular stone's coloring and the lighting angles upon the
stone.
What is the process used to engrave the stones?
The artisans who engrave the stones are detail oriented and
scrupulous with their work of engraving each stone. The painstaking
process starts with design and measurement. Selection of the stone
for the project is next. Then, depending on the design and the
customer's needs, sandblasting techniques and/or hand engraving are
used to get the message and design carved into the stone.
Will my stone look just like the photo?
Each stone is natural, different and unique. They come in different
shapes, sizes and coloring. You are ordering the approximate size
and type of stone that you want. But your stone may be somewhat
rounder, flatter, lighter or darker coloring, etc. If you have a
vital need for your stone to be a certain shape, please specify this
in the description area of your order so that we can attempt to
better match the stone selected to meet your needs. Also, your
engraved stone will look different depending on what font style for
text and/or which image you select for your stone project.
How do I order one?
First, decide on the approximate size of the stone you want. This
will be determined by its use, and what you want to put on it. We
have several sizes. Then, follow the rest of the steps below to
complete your order. (You may wish to read the steps below first
before starting your order so you can familiarize yourself with the
location of our "basket contents" and "checkout" buttons.)
1. Choose the size stone you want. Below it you will see font
styles and image catalogue below that image are several text
fields where you can type in your several selections.
2. The first selection is to specify the font you want any text
written in. View fonts
available. Type in the Font Style text box the style font you want.
3. The next one is to select an image, if you want one. Once again,
you can use the Image Catalogue to browse through our gallery of images. When
you find one you like, type the image name in the Image Name text
box.
4. Following that, enter any message you would like engraved. The
amount of text depends on the size of stone you have selected, and
is indicated.
5. Then, describe how you want the text and image arranged on the
stone.
6. Finally, click add to cart.
7.For the medium Engraved Stone Please describe how to arrange the
text and image you have selected in optional message box during
checkout and for Stone Shape- Please Choose one-indicate choice in
option message box during checkout.
Then To Complete Your Purchase, Click on "CHECKOUT".
How long will it take for me to get my engraved stone and
where do you ship?
It will take approximately between 3-5 weeks for you to receive
your stone. This allows time for production/shipment/and freight
time to your 'Ship To' destination. * We ship only to within the
continental USA and via ground shipping. Also, IF your order is for
a quantity of stones, production time may be extended by some
additional days in order to produce/complete multi-stone orders, and
varies depending on quantities ordered and other orders in queue for
production already.
*Please contact us if you have a specific need-by date and we can
check with the stone engravers about your specific case. Please note
also that if we are nearing a holiday period, such as Christmas,
special holiday ordering deadlines may be posted and apply to ensure
shipment in time for holiday deliveries.
Are there any other fees or charges besides the price quoted
by the stone size I select?
Just shipping cost is added during checkout. Shipping fee is
different by size of stone and is specified in each engraved stone's
size description. Prices include what's listed, including the rock
and engraving.
Occasionally, we may contact a customer about a concern or
clarification needed about their stone order, if so, we'll email you
about it, so please check your email periodically while your stone
order is in process in case we are trying to reach you.
Do you have any suggestions for what I can say on a pet
memorial stone?
Yes, here are a few ideas for
remembrance of pet quotes. Remembrance Pet Quotes...
Forever In Our Hearts
Always In My Heart
Thank You For Leaving
Your Paw Prints On My Heart
In Honor Of Our
Once-In-A-Lifetime
Companion
Cherishing Every Memory
You Left Us
In Memory Of ...
Beloved Friend & Companion
In Memory of Our Beloved Pet
"Dogs are not our whole life,
but they make our lives whole."
-Roger Caras
In Remembrance of My Loyal Friend
No Heaven Will Not Ever Heaven Be
Unless My Cat Is There To Welcome Me
We Miss You
True Friend
One-Of-A-Kind
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